Due to continued business growth, we have an opportunity for a Sales Administrator to join our busy team. The successful candidate will work with and support the Sales Director, Business Development Manager, Business Development Executives and the wider sales team as well as operations, to support the creation, business development and growth objectives across a range of target sectors, regionally, nationally and internationally. This is a varied and busy role that requires you to have exceptional organisational skills, be self motivated and work using your own initiative to prioritise your workload.
Key duties and responsibilities include but are not limited to:
- Provide full administration support to the wider sales team across all departments / sectors
- Respond to, prepare and submit quotations in line with customer deadlines
- Build an in depth knowledge of customers and prospects individual needs and objectives, tracked via CRM and the CRM data and processes
- Monitor and update CRM ensuring all customer data is accurate
- Regularly liaise with customers and prospects
- Assist the sales team with the preparation and completion of supplier questionnaires
- Provide excellent customer service to both internal and external customers
- Complete customer satisfaction surveys and report findings
- Liaise with operations when completing and supporting with tenders and PQQ’s
- Have a strong appreciation of continuous improvement, delivering excellent customer care and satisfaction
Based at our head office in Newcastle upon Tyne. Standard working hours are 8am to 4.30pm Monday to Thursday and 8am to 3.30pm on a Friday. Some travel may be required throughout the year.
Interested?
To find out more, download our recruitment pack above, or if you would like to apply for this role please forward your CV to careers@houghton-international.com
