Electro mechanical engineering specialist Houghton International have analysed the results from its 2013 Customer Survey. Key feedback included;
- 90% Agreed/strongly agreed that their requirements had been fulfilled
- 90% Satisfied/extremely satisfied with quality of product/service , communication and packaging
- 100% Would recommend
“We are encouraged with the results and they demonstrate our commitment to providing the highest level of product/ service quality and customer service as well as identifying areas of focus in our drive for continuous improvement.”
