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2013 Customer Survey

Electro mechanical engineering specialist Houghton International have analysed the results from its 2013 Customer Survey. Key feedback included;

  • 90% Agreed/strongly agreed that their requirements had been fulfilled
  • 90% Satisfied/extremely satisfied with quality of product/service , communication and packaging
  • 100% Would recommend

“We are encouraged with the results and they demonstrate our commitment to providing the highest level of product/ service quality and customer service as well as identifying areas of focus in our drive for continuous improvement.”

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