Sales Administrator

Houghton International LogoWe are looking for a Sales Administrator who will be self-motivated, exceptionally organised and can prioritise own workloads. You will support the Sales team with the administration function of all sales orders from quotation through to dispatch; increasing productivity across all three divisions through generating business by building sound professional relationships with new and existing customers.

This is an interesting and varied opportunity for a team player who enjoys delivering professional, high standards in a fast-paced environment.

Key duties include:

  • Acting as a link between the Sales Team and the customers.
  • Building strong professional relationships with customers to identify opportunities for new and existing business; informing the Sales Team of potential new business.
  • Building in depth knowledge of customer’s individual needs and objectives tracked via CRM
  • Researching new sales prospects and reporting to the Sales Team
  • Assist Technical Account Managers and prepare and analyse information for sector plans
  • Qualifying leads on potential jobs
  • Assist the Technical Account Managers with the preparation and completion of tenders
  • Respond to, prepare and submit quotations in line with customer deadlines
  • Maintain Customer Relationship Management (CRM) data and processes
  • Maintain and develop a client database for current and future sales planning within CRM
  • Provide regular statistical reports for the Senior Management Team and Sales Team
  • Dealing with customer enquiries and communicating relevant information to the Heads of Department and Sales Team on daily basis
  • Review incoming purchase orders against quotations
  • Liaise with the Division to check on status of order
  • Regularly liaise with customers to update on status
  • On completion of the job follow up with customers to confirm satisfaction status
  • Monitor and report monthly to Senior Management and Heads of Department of customer satisfaction levels
  • Organise business travel and accommodation
  • Support the Sales Team by attending exhibitions if required

 

Typical qualities of the successful candidate will include:

  • Previous experience gained within a similar role
  • Sales prospecting
  • Building strong professional relationships with customers
  • Developing and maintaining a client database
  • Handling customer enquiries
  • Customer satisfaction monitoring
  • Excellent IT Skills – MS Office / Excel
  • Working to strict deadlines
  • Self motivated
  • Strong customer service skills
  • Listening skills
  • Highly organised
  • Strong verbal and written communication skills
  • Team working
  • Ability to occasionally travel
  • Commitment to implementing all Company and statutory policies and procedures
  • Full UK Driving Licence

Interested?

If you feel you have the required knowledge and experience and would like to apply for this role, then please forward your CV to careers@houghton-international.com.

Closing Date: 1600 hrs on Monday 14 November 2016

Houghton International is an Equal Opportunities Employer