Receptionist/Administrator – Maternity Cover

Houghton International

We are looking for two part-time Receptionist/Administrators to cover our busy reception for approximately 9 months. This is an interesting and varied opportunity for a team player who enjoys delivering professional, high standards of customer care and satisfaction both on the telephone and in a customer facing role.

2 x Part-Time Receptionist/Administrator – Maternity Cover

Role 1: Monday to Friday from 0800 to 1230 hrs (total 22.5 hrs per week)

Role 2: Monday to Thursday from 1230 to 1630 hrs, Friday from 1230 to 1530 hrs (19 hrs per week)

You will answer the switchboard in a professional and friendly manner, directing calls to the correct recipients or alternatively taking and forwarding on messages. Meeting, greeting, offering refreshments and making our visitors feel welcome as the first point of contact is a key element of the role.

Key duties include: –

  • Answering the switchboard in a polite, professional and timely manner transferring calls to the correct recipients
  • Building professional rapport with all customers and clients
  • Taking and directing messages
  • Meet and greet customers, provide refreshments, making our client’s feel welcome, directing to the correct person
  • Liaising with courier, accepting parcels and directing to correct department
  • Keeping Reception area tidy
  • Electronically logging all incoming calls
  • Booking meeting rooms
  • Making sure visitors are all signed in and wearing visitor badge
  • Provide regular statistical reports for management i.e. number of calls received per Business Unit
  • Setting up conference room for client’s and managers

Typical qualities of the successful candidate will include:

  • Previous experience in a similar role
  • Team player
  • Strong appreciation of continuous improvement delivering high standards of customer care and satisfaction
  • Smart appearance
  • Takes pride in a job well done
  • An organised methodical approach to work
  • Must be familiar with IT – Microsoft

Full job description here – Receptionist Administrator – 2 x PT

Interested? Please forward your CV to careers@houghton-international.com indicating which is your preferred role.

Closing Date:  27th April 2016